icon

Cookies & Tracking Technologies

Last Modified: March 23, 2026

1. Introduction

This Cookies & Tracking Technologies Policy (the “Cookie Policy”) provides comprehensive information about how Hideez Group Inc. (“Hideez”, “we”, “us”, or “our”) uses cookies and similar technologies on our website (https://hideez.com/) and its subdomains (the “Site”).

As outlined in our Privacy Policy, we are committed to transparency. This policy explains what these technologies are, why we use them, and your rights to control our use of them.

2. What are Cookies and Tracking Technologies?

  • Cookies: Small text files stored on your browser or device that allow us to recognize you and remember your preferences.
  • Pixels/Web Beacons: Tiny graphics with a unique identifier that track online movements or help us understand if our marketing emails are opened.
  • Session Replays: Technologies that may record your interaction with the Site (e.g., mouse movements, scrolling) to help us identify and fix technical issues.

3. How We Use These Technologies

We use these technologies for several reasons:

  • Strictly Necessary: Essential for our Shopify store and secure login functionality.
  • Performance & Analytics: To measure site traffic and understand user behavior (e.g., session replays) to improve our Site.
  • Functional: To remember your settings (like language) and provide live chat support.
  • Marketing & Targeting: To deliver more relevant advertisements and track the effectiveness of our marketing campaigns on platforms like LinkedIn and Google.

4. Detailed Cookie Inventory

We categorize our cookies based on their function and purpose.

Category A: Strictly Necessary Cookies

These cookies are required for the Site to function safely and efficiently. They cannot be switched off in our systems.

Name Provider Purpose Duration
_shopify_essential Shopify Core e-commerce functionality, secure checkout, and session management. 1 year
_shop_app_essential Shop.app Supports the Shop.app mobile ecosystem. 1 year
__cf_bm Cloudflare Bot management to protect our Site and HubSpot forms from automated attacks. 1 hour
_cfuvid Cloudflare Ensures session consistency for visitors behind shared IP addresses. Session
localization Hideez Remembers your country and region to ensure correct service delivery. 1 year
cart_currency Shopify Maintains your transaction currency throughout the shopping journey. 14 days

Category B: Functional & Preference Cookies

These cookies allow the Site to provide enhanced functionality and personalization.

Name Provider Purpose Duration
messagesUtk HubSpot Enables our live chat/chatflows to recognize returning visitors for continuity. 6 months
ly-lang-selected Hideez Remembers your chosen language for a localized experience. 1 year

Category C: Performance & Analytics Cookies

These cookies help us count visits and traffic sources so we can measure and improve the performance of our Site.

Name Provider Purpose Duration
_shs_state Hideez Maintains internal state data for Site optimization. Session
consentHeader Hideez Remembers if you have interacted with our consent banner. Session

Category D: Marketing & Targeting Cookies

These cookies are used to build a profile of your interests and show you relevant ads on other sites.

Name Provider Purpose Duration
_gcl_au Google Used by Google AdSense for experimenting with advertisement efficiency. 3 months
_gcl_ls Google Stores conversion data linked to Google Ads clicks. Persistent

5. Your Choices & How to Manage Cookies

You have the right to decide whether to accept or reject non-essential cookies.

  • Cookie Preference Center: You can adjust your settings at any time by clicking the "Cookie Settings" button at the footer of our website.
  • Global Privacy Control (GPC): We honor GPC signals. If your browser transmits a GPC signal, our Site will automatically treat this as a request to opt-out.
  • Browser Controls: Most browsers allow you to block or delete cookies through settings.
  • Industry Opt-Outs: You can opt-out via the Digital Advertising Alliance or the European Interactive Digital Advertising Alliance.

6. Contact Us

If you have questions about our use of cookies, please contact our Data Privacy Team at support@hideez.com.