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Hideez Blog | Identity Management News, Best practices & Tips

IT Support for Law Firms: The Complete Guide to Legal Technology Solutions

IT Support for Law Firms

Modern law firms face mounting cybersecurity and compliance pressures, making specialized IT support a critical requirement — not a luxury. With nearly 30% of firms reporting data breaches, traditional password-based systems are no longer viable. The article outlines why law practices benefit from IT solutions tailored to legal workflows, including secure remote access, disaster recovery, and application-specific support. It contrasts in-house IT with managed service providers (MSPs), highlighting the MSP advantage in scalability, legal software expertise, and cost predictability. Cloud-based infrastructure further enhances resilience and supports hybrid work models with secure access and lower overhead. Core services like phishing-resistant MFA, legal software integration, and proactive maintenance are essential to mitigate risk and ensure uptime. Finally, the article introduces Hideez as a cost-effective, passwordless IAM solution purpose-built for law firms — offering phishing protection, secure PC login, and compliance readiness with minimal IT involvement.

Authenticator App Not Working? Here's How to Fix It

Authenticator App Not Working

Authenticator apps enhance security but can lock users out when they malfunction, often due to poor connectivity, outdated software, or misconfigured device settings. Common culprits include network issues, disabled notifications, battery optimization, and incorrect time settings, all of which can silently disrupt functionality. Basic fixes like checking internet access, restarting the device, and updating apps often resolve these issues. On both Android and iOS, system-level settings like encryption, work profiles, and permissions also play critical roles in authentication success. Biometric and passwordless authentication can fail due to unregistered devices or malware interference. When all troubleshooting fails, it may be time to consider alternatives like Hideez, which avoids traditional failure points through QR-based, biometric-secured login. Hideez offers a streamlined, phishing-resistant solution suitable for small teams and enterprises alike.

Google Workspace vs Microsoft 365: Choosing the Right Productivity Suite for Your Business

Google Workspace  vs Microsoft 365

Choosing between Google Workspace and Microsoft 365 depends on how your team works, shares, and secures data. Google offers a more seamless experience in browser-based environments, especially Chrome, with strong real-time collaboration tools and streamlined cloud-first storage via Google Drive. Microsoft, on the other hand, excels in desktop-based productivity, offering advanced tools like Excel and Word, deeper system control, and stronger integration with Windows infrastructure. Both platforms offer strong security, but Microsoft users are reportedly more prone to phishing attacks, making MFA critical. While each platform has its pros and cons, both lack phishing-resistant authentication by default. That’s where Hideez comes in — offering passwordless, FIDO2-compliant access for Google and Microsoft environments, improving security, compliance, and user experience.

What to Do When the Microsoft Authenticator App Is Not Working

How to Fix the Microsoft Authenticator App

If your Microsoft Authenticator app stops working, you’re not alone — common issues include syncing failures, connectivity problems, or device misconfigurations. To resolve these, start with basic fixes like adjusting your device’s date/time settings, disabling VPNs, and turning off battery optimization on Android. 

Top IDaaS Solutions & Tips on Implementation

<b>Top IDaaS Solutions &amp; Tips on Implementation</b>

In today’s digital world, Identity as a Service (IDaaS) is essential for securing enterprise access while simplifying authentication. This guide explores the best IDaaS solutions, covering top vendors, implementation best practices, and key selection criteria. Discover how Single Sign-On (SSO), Multi-Factor Authentication (MFA), and passwordless authentication improve security and user experience. Learn how leading providers like Microsoft Entra ID, Okta, Hideez, and Ping Identity compare in features, scalability, security, and pricing. As businesses move toward passwordless authentication and FIDO standards, adopting the right IDaaS solution ensures future-proof security and compliance.

Bitwarden vs 1Password: A Complete Feature and Value Comparison

Bitwarden  vs. 1Password

Bitwarden and 1Password are two leading password managers offering different approaches to security, usability, and pricing. This guide compares their encryption standards, authentication methods, cross-platform compatibility, and advanced features. Learn how each service handles password sharing, business deployment, and offline access. Discover which option best fits your needs based on pricing, family plans, and privacy policies. Whether you prioritize open-source transparency or premium functionality, this in-depth analysis will help you make an informed choice.

What Is Windows Hello for Business? Complete Guide for Enterprises

Windows Hello for Business